Terms of Service

1. Overview

Welcome to the cyscratia.store website and application community. These Terms of Use govern your access to and use of all cyscratia.store websites.

By using the cyscratia.store website, you confirm that you are of legal age to enter into these Terms of Use, or, if you are not of legal age, you have obtained consent from a parent or guardian to enter into these Terms of Use, and your parent or guardian agrees to these Terms of Use on your behalf.

If you violate or do not agree to these Terms of Use, your access to and use of the cyscratia.store website is unauthorized.

Company Information:

This website is operated by XINGTU TRADING (HONG KONG) CO., LIMITED.

Throughout the site, the terms “we”, “us”, and “our” refer to cyscratia.store.

XINGTU TRADING (HONG KONG) CO., LIMITED provides this website, including all information, tools, and services, conditioned upon your acceptance of all terms stated herein.

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, including additional policies referenced herein.

2. Use of the Website

You are responsible for ensuring that all information you provide is accurate and complete. You are solely responsible for maintaining the confidentiality of your account credentials.

We are not liable for any unauthorized use of your account. You agree that we may restrict, suspend, or terminate your access to the website at any time, with or without notice, where permitted by law.

We may modify, discontinue, or limit access to the website or any part thereof at our sole discretion.

3. Accuracy of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated. All materials are provided for general reference only and should not be relied upon as the sole basis for decision-making.

We reserve the right to modify content at any time without obligation to update it.

4. Products and Services

We are committed to providing high-quality artificial turf products and related accessories.

Important Notice: We strictly supply physical products only. We do not provide, arrange, or offer any manual labor, landscaping, or installation services.

Products or services may be available exclusively online and may be limited in quantity.

We make every effort to display product information accurately but do not guarantee color accuracy or display consistency.

We reserve the right to limit sales by person, region, or jurisdiction, and to modify or discontinue products at any time without notice.

We do not guarantee that products or services will meet your expectations.

5. Third-Party Links

We are not responsible for third-party websites or content linked through our service. Any transactions with third parties are solely between you and the third party.

6. Orders

A. Order Acceptance

You authorize us to charge your selected payment method for all purchases made through your account.

We reserve the right to refuse or cancel orders at our discretion, including suspected fraud or policy violations.

B. Pricing and Availability

We do not guarantee product availability or pricing accuracy prior to order confirmation. We reserve the right to cancel orders containing errors.

C. Promotional Codes

Promotional codes are limited, may expire, and may be modified or discontinued at any time without notice. They are non-transferable and non-redeemable for cash.

7. Shipping and Delivery

Products are shipped to the address provided by you. Risk of loss transfers to you upon delivery to the carrier.

8. Promotions

Promotions may be subject to separate rules. In case of conflict, promotional rules prevail.

9. Account Information

You agree to provide accurate and up-to-date account information.

We may contact you regarding your orders. Marketing communications may be sent by default, and you may opt out at any time.

You are responsible for maintaining the security of your account.

We may suspend or terminate accounts at our discretion, including for policy violations or risk management purposes.

10. Optional Tools

We may provide access to third-party tools without warranties. Use of such tools is at your own risk.

11. User Submissions

You grant us the right to use, modify, and distribute any content you submit without restriction.

You agree not to submit unlawful or infringing content. You are solely responsible for your submissions.

12. Personal Information

Your personal information is governed by our Privacy Policy.

13. Errors and Omissions

We reserve the right to correct errors or inaccuracies at any time without prior notice, including after orders have been placed.

14. Disclaimer and Limitation of Liability

We do not guarantee uninterrupted, timely, secure, or error-free service.

We do not guarantee accuracy or reliability of results obtained through the service.

We may remove or discontinue the service at any time without notice.

You expressly agree that your use of the service is at your sole risk.

Service Disclaimer:

All products and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, durability, title, and non-infringement.

To the maximum extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the service or products, including, but not limited to, any damages, costs, or losses associated with the installation, labor, or application of our products, even if advised of the possibility of such damages.

15. Indemnification

You agree to indemnify and hold us harmless from any claims arising from your breach of these Terms or violation of any law or third-party rights.

16. Severability

If any provision is found unenforceable, the remaining provisions shall remain in full force and effect.

17. Termination

We may terminate your account at any time for violation of these Terms.

Upon termination, your access to your account and associated data may be permanently removed.

We may delete or clear all personal data associated with your account from our systems, including order history, shipping addresses, browsing records, and cart data. After deletion, such data cannot be restored, and you will not be able to request recovery.

18. Entire Agreement

These Terms constitute the entire agreement between you and us and supersede all prior agreements.

19. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (Hong Kong SAR), without regard to conflict of law principles.

20. Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms, the website, or any transaction with us shall be subject exclusively to the jurisdiction of the courts of Hong Kong SAR.

You expressly agree that:

• Disputes shall be resolved only through court litigation.
• Arbitration is expressly excluded and shall not apply under any circumstances.

21. Changes to Terms

We may update or modify these Terms at any time by posting updates on the website. Continued use of the website constitutes acceptance of the revised Terms.

22. Contact Information

Questions regarding these Terms should be sent to:

• Phone: +852 54191019
• Email: support@cyscratia.net