Privacy Policy

Summary of Privacy Policy

This Privacy Policy (the “Policy”) sets forth how we collect, use, share and process your personal information when you visit this website or use other services provided by its operator.

The Services include all written, electronic and verbal communications, online and offline activities, and purchases made through our website.

This Policy also explains your rights and choices regarding your personal information.

Different entities operating cyscratia.store act as joint controllers of personal data (collectively referred to as the “Company”, “cyscratia.store”, “we”, “us” or “our”).

Please read our Terms and Conditions together with this Privacy Policy before accessing or using our Services.

If you do not agree with this Policy or our Terms and Conditions, please do not access or use our Services.

The Company operates the Services and sells products under the cyscratia.store brand. We are responsible for processing and protecting your personal data.

What Information Do We Collect?

We respect the privacy of users who access our digital assets and use our products and services. We are committed to protecting your privacy in compliance with this Policy.

We collect personal information when you use our Services.

Personal information refers to data that can directly or indirectly identify you. It also includes anonymized data associated with information that may identify you directly or indirectly.

Personal information does not include data that has been permanently anonymized or aggregated so that you can no longer be identified by us or any third party.

We only collect and use personal information that is necessary to:

• Comply with our legal obligations;
• Conduct our business operations;
• Provide the Services requested by you.

We collect your information when you:

• Register on our website;
• Place orders;
• Subscribe to newsletters;
• Respond to surveys or promotional activities.

During registration or checkout, we may ask you to provide:

• Name;
• Email address;
• Mailing address;
• Phone number.

You may also browse our website anonymously.

How Do We Use Your Information?

We use the information you provide for the purposes disclosed at the time of collection and for other purposes permitted by applicable laws.

The information we collect may be used in the following ways:

• Personalize your experience: Your information helps us better understand and respond to your individual needs.
• Improve our website and shopping experience: We continuously optimize our website, products and services based on customer feedback and usage information.
• Enhance customer service: Your information enables us to respond more efficiently to customer service requests and support inquiries.
• Process transactions: Including payment processing and delivery of purchased products or services.
• Manage website activities: Including contests, promotions, surveys, events and other website features.
• Send marketing communications: We may use your email address and/or phone number to send promotional information about products, services or upcoming offers. You may unsubscribe at any time through the unsubscribe methods provided.

Sharing Your Personal Information

We may share your personal information with trusted third parties that assist us in operating our business and providing Services.

For example, we use Google Analytics to understand how visitors use our website.

You may review Google's privacy practices here:

https://www.google.com/intl/en/policies/privacy/

You may also opt out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout

We may also disclose personal information when required by law, regulation, subpoena, court order, or when necessary to protect our legal rights.

Your Rights

We take your privacy concerns seriously and work to protect your rights regarding your personal information.

• Access, Correction, Data Portability and Deletion: You may request access to, correction of, updates to, restriction of processing, portability, or deletion of your personal information.
• Identity Verification: To protect your privacy and security, we may require verification before providing access to personal data.
• Withdrawal of Consent: You may withdraw your consent to processing your personal information, subject to applicable legal requirements.
• Marketing Subscription Removal: You may unsubscribe from promotional emails by clicking the unsubscribe link included in our marketing communications.

How Do We Protect Your Information?

We implement physical, electronic and procedural safeguards to protect your personal information and prevent unauthorized access, misuse, disclosure or loss.

Our security measures include industry-standard physical, technical and administrative controls designed to protect your information.

However, the Internet is not a completely secure environment. We recommend that you take appropriate security measures, including:

• Using strong and unique passwords;
• Keeping your account credentials confidential;
• Avoiding reuse of passwords across different websites.

If you believe that your account security or personal information has been compromised, please contact us immediately.

Do We Use Cookies?

Yes. Cookies are small data files transferred to your computer through your web browser when you visit a website, provided that your browser settings allow cookies.

Cookies allow websites and service providers to recognize your browser and remember certain information.

We use cookies to:

• Remember and manage items in your shopping cart;
• Store your preferences for future visits;
• Analyze website traffic and user interactions;
• Improve website functionality and shopping experience.

We may work with third-party service providers to better understand website visitors and improve our services.

These third parties are only authorized to use collected information on our behalf for operating and improving our business.

Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc. (“Google”), to analyze how visitors interact with our website.

Google Analytics uses cookies to collect information about website usage. This information helps us generate reports and improve website features and services.

The information collected is used in an aggregated manner and does not identify individual visitors.

Information collected by Google cookies, including your IP address, may be transferred to and stored on Google's servers located in the United States.

Google may disclose this information when required by law or when third parties process information on Google's behalf.

Google will not associate your IP address with other data held by Google.

Third-Party Cookies

Certain pages of our website may contain applications or services provided by third parties.

These third parties may set their own cookies to provide services, monitor performance or customize content.

For example, when you use social media sharing buttons such as Facebook or Twitter, the relevant social networks may record your activity.

Due to the nature of cookies, we cannot access third-party cookies, and third parties cannot access the information stored in our cookies.

Do We Disclose Information to External Parties?

We do not sell, trade or otherwise transfer your personal information to external parties.

This does not include trusted third parties who assist us in:

• Operating our website;
• Conducting business activities;
• Processing payments;
• Delivering products and services;
• Sending notifications;
• Providing customer support services.

These third parties are required to maintain the confidentiality of your information.

We may also disclose information when we believe such disclosure is necessary to:

• Comply with applicable laws and regulations;
• Enforce our website policies;
• Protect our rights, property or safety;
• Protect the rights, property or safety of others.

How Long Do We Retain Your Information?

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy.

We may retain and use your personal data as necessary to:

• Comply with legal obligations;
• Resolve disputes;
• Enforce agreements and policies.

If you no longer wish to use our Services, you may request account closure and deletion of your personal information, subject to applicable legal requirements.

We retain electronic records of communications received from you, including emails, customer service messages and other correspondence.

These records help us:

• Evaluate and improve customer service;
• Investigate potential fraud;
• Prevent violations of our policies.

We may delete such records when permitted by law.

We may also retain service usage data for internal analytics purposes. Such data is generally stored for a limited period unless required for security, improvement of services, or legal compliance.

Third-Party Links

From time to time, our website may include links to third-party products, services or websites.

These third-party websites maintain their own privacy policies and practices.

We are not responsible for the content, privacy practices or activities of third-party websites.

However, we continuously work to maintain the integrity of our website and welcome feedback regarding linked websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page together with an updated modification date.

Contact Us

If you wish to exercise your privacy rights or have questions, concerns or complaints regarding this Privacy Policy or the processing of your personal information, please contact us:

Email: support@cyscratia.net